Shipping Policy

At Costub, we are committed to delivering your products safely, efficiently, and with the highest level of care. We work closely with trusted logistics partners to ensure your order reaches you in a timely and reliable manner, no matter where you are in the world. Our goal is to provide a smooth and transparent shipping experience from the moment your order is placed to the moment it arrives at your door.

This Shipping Policy outlines essential details about processing times, shipping methods, estimated delivery windows, shipping fees, and more. Please take a moment to review the information below so you know exactly what to expect from your shipment.

Shipping Carriers

For shipments to Europe and North America, Costub partners with reputable international carriers known for their reliability and tracking accuracy. These may include, but are not limited to:

  • USPS (United States Postal Service)
  • UPS (United Parcel Service)
  • FedEx
  • DHL Express (for certain international destinations)

We choose carriers based on their efficiency, delivery success rate, and service quality in your region. This helps ensure that your package is handled with care and delivered securely.

Processing Time

Before an order leaves our warehouse, it undergoes careful processing, quality checks, and packaging.

Processing Time: More Than 14 Days

Due to variations in product type, order volume, and warehouse workflow, our standard processing time may exceed 14 days. This preparation period ensures that each item is properly inspected, securely packed, and ready for international shipment.

You will receive an email notification once your order has been shipped, along with tracking information.

Shipping Time

After your order has been dispatched, the shipping time varies by destination. Factors that may influence transit time include:

  • Local postal service efficiency
  • Customs processing
  • Weather conditions
  • International logistics traffic
  • Remote or rural delivery addresses

Estimated Delivery Time

(After the processing period)

  • United States: 14–25 business days
  • Europe: 14–30 business days
  • Canada & Mexico: 15–28 business days
  • Asia & Oceania: 15–35 business days
  • Other Regions: 20–40 business days

Please note that these are general estimates. While we aim for timely deliveries, external factors beyond our control may occasionally result in delays.

Shipping Fees

Shipping fees are calculated based on two main factors:

  • Order Amount

Larger orders or orders with higher value may qualify for shipping discounts or reduced shipping rates, depending on ongoing promotions.

  • Delivery Region

Shipping costs vary by country, region, and the efficiency of the local postal system. Different destinations may have different base rates, customs handling fees, or carrier surcharges. The final shipping fee will be clearly displayed during checkout before you confirm your purchase, ensuring complete transparency.

Order Tracking

We provide a tracking number so you can follow your shipment's progress online. Tracking availability may vary depending on:

  • Destination country
  • Shipping carrier
  • Local postal network

Please note that international tracking updates may sometimes experience delays.

Customs, Duties & Taxes

Depending on your location, your shipment may be subject to customs inspection and additional taxes or duties. Your local customs authority typically assesses these charges, and they are not included in our product price or shipping fee.

Buyers are responsible for any customs-related charges that may apply.

If you are unsure about your country's import regulations, we recommend contacting your local customs office.

Undeliverable or Returned Packages

If a package is returned to us due to:

  • Incorrect or incomplete address
  • Delivery failure
  • Refusal to accept the package
  • Unclaimed shipment

We will contact you to arrange reshipment. Additional shipping fees may apply in such cases.

Our Commitment to You

Costub is dedicated to ensuring your order reaches you safely and securely. We value your trust and promise to:

  • Use reliable international carriers
  • Provide careful packaging and safe handling
  • Communicate clearly about delivery and processing times
  • Offer support for tracking and delivery concerns
  • Continuously improve our delivery processes and logistics partnerships

Your satisfaction is our priority, and we are constantly working to enhance your overall shopping experience.

Contact Us

If you have any questions about your order, delivery time, or shipping fees, our customer service team is here to assist you.

Customer Service Contact:

  • Phone: +86 14789577946
  • Email: costubofficial@hotmail.com

Thank you for choosing Costub. We appreciate your support and look forward to serving you with reliable and secure worldwide shipping.